In a Customer Centric world, service is no longer a trivial part of business to become the biggest differentiator and generator of value for companies.
Considering that the organization’s employees and partners are its first customers, there is also a trend towards high quality, agile and available service, serving internal and external customers equally.
If you are looking for the ability to serve multiple channels, in a consistent, agile and personalized way, the Ellevo system can help you.
Receive complaints, requests and compliments through a secure channel, centralizing information and ensuring the customer experience.
Automated service agent to open tickets, suggest solutions and clarify doubts.
Receive requests from your customers through multiple channels and have the information centralized in a single system.