Companies from the region can clear all their doubts about technology applied to this segment, and will also meet some companies’ cases which are among the top-100 in the country. The meeting is exclusively for partner companies of Grupo José Alves. To reduce costs, to…

In a good market positioning and always been remembered by consumers and professionals. This is reality for some of the largest Brazilian companies. They are present on the renowned list of Top of Mind 2018, carried out by Amanhã Magazine. The award, which occurred in…

Who is there in the area of technology for a few decades, well knows how the beginning of the segment in the country was. The batch processing mode, when information were typed and then processed in a limited space through the operating systems, was the…

Initially, a small team within your company was assigned to the help desk. With open registrations, these professionals remotely assisted applicants, ensuring the configuration of e-mail, solving system or printer failures, and other IT-related demands. However, with the growth business, this kind of task can become complex and…

The concept of Shared Services Center (SSCs) is new in the country. Used for less than two decades with more intensity here, it still raises doubts regarding the efficiency and benefits for areas strategic of companies. However, having shared services can be one of the most effective actions for…

For an efficient Shared Services Central (SCC), it is necessary to establish some local control actions, be it physical or online. A SCC is use to manage company’s employees activities or even manage customer attendance. Among the benefits, is the information control, team productivity management,…